Last updated: 10 October 2026.
This privacy notice explains how Envirotech Drainage Solutions Ltd uses personal information when you visit our website, contact us, ask for a quotation or enquire about drainage services. It covers information collected through this website; separate customer or contract terms may also apply to work carried out.
Who is responsible for your information?
Envirotech Drainage Solutions Ltd is the data controller for personal information collected through this website.
Contact address: 20 Hunter Grove, Bathgate, West Lothian, EH48 1NW, United Kingdom.
Email: info@envirotechdrainagesolutions.com
Telephone: 01506 333451.
What information do we collect?
- Information you provide when contacting us, such as your name, company, telephone number, email address and property or site location.
- Enquiry details, messages, drawings, photographs and other information you choose to provide about a drainage issue or project.
- Technical information about website use, such as device, browser and usage data, where collected through cookies or analytics services.
- Records of correspondence needed to manage enquiries, quotations and customer relationships.
How and why do we use your information?
- Responding to enquiries and preparing quotations: to communicate with you and take steps you request before a possible contract.
- Delivering and managing services: to communicate about booked works, site access, reporting and billing, where necessary for a contract.
- Running and securing the website: to keep the site operational, protect against abuse and respond to technical problems. We rely on our legitimate interests where appropriate.
- Meeting legal obligations: to maintain relevant business, financial and safety records where required by law.
- Website analytics: where we use optional analytics cookies or similar technologies, these are subject to your consent and the preferences described in our Cookie Policy.
Who might we share information with?
We may use trusted service providers to host and operate our website, handle enquiries, provide email and IT systems, and support analytics where enabled and permitted. These providers only receive information necessary for their services. We may also share information with professional advisers, contractors involved in an agreed project, or public authorities when lawful and necessary. We do not sell personal information.
Cookies, analytics and other websites
Our website uses cookies and may include Google services and links or integrations involving third parties such as LinkedIn or Google Reviews. Some third-party services can collect information when their features are used. Our Cookie Policy
How long do we keep information?
We keep personal information for no longer than necessary for the purpose for which it was collected. Enquiries and correspondence are reviewed with regard to whether a quotation, service or ongoing relationship is involved. Job, contractual and accounting records may need to be retained longer to meet statutory requirements or deal with claims. If you would like details of the period relevant to your information, contact us using the details above.
Where is information processed?
Some of our technology or service providers may process information outside the United Kingdom. Where UK data protection law requires protections for international transfers, we seek to rely on an appropriate adequacy arrangement or other permitted safeguard.
Your data protection rights
Depending on the circumstances, you may have rights to request access to your personal information, correction, erasure, restriction of processing, portability or to object to certain processing. You can withdraw consent at any time where consent is our legal basis, including by changing your cookie choices. Some rights are subject to legal exceptions. To make a request, email info@envirotechdrainagesolutions.com.
Complaints and changes
If you have concerns about our use of personal information, please contact us first so we can investigate. You may also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk. We may update this notice as our website or business practices change.